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Say hello
Help choosing, a question, or just some feedback — we read everything, and there’s no such thing as an awkward question here.
WhatsApp us
The quickest way to reach us — message for a recommendation or a quick question.
+61 4XX XXX XXX
Email us
For anything more detailed, feedback or partnerships. We aim to reply within two business days.
Good to know
Who handles what
Because we’re a curated guide rather than the shop itself, here’s the quickest way to get the right help.
Talk to Flirt about
- Help choosing — “which is right for me?”
- Questions about a product or our reviews
- How the Flirt Filter and our edit work
- Feedback, ideas, press or partnerships
- Trouble finding the right Lovehoney support
Talk to Lovehoney about
- Your order status, tracking & delivery
- Payments, refunds & returns
- Faulty items & warranties
- Anything tied to your account or address
Lovehoney handle the sale, so they hold your order details. Their support is the fastest fix — but if you’re stuck, message us and we’ll help you get there.
A small team
We’re real people, and we read everything
We’re a small Australian team, so give us a little time — but every message lands with a human who actually cares about getting you a good answer. No call centres, no scripts.
Based in Australia · Online only · ABN on request
Not sure where to start? Take the quiz.
Two minutes to a personalised edit — often quicker than asking.